We usually respond within 1–2 business days.
Parkle is run by a small, independent team. Whatever you're reaching out about, email us directly and a real person will get back to you — we don't use a ticket-bot or auto-reply.
Questions about your account, matches, or how the app works: support@parkle.app
Refunds, cancellations, or a charge you don't recognize — see our Refund Policy first, then email support@parkle.app.
Use the in-app Report tool on any profile, chat, or group for the fastest, most direct route to our team. You can also email support@parkle.app — see our Child Safety Standards for how we handle CSAE reports specifically, and our Law Enforcement Guidelines if you're contacting us in an official capacity.
To delete your account and data, see Delete Account. For any other privacy question, see our Privacy Policy or email support@parkle.app.
Questions about our Terms of Service, or any other legal or business matter: support@parkle.app