Refund Policy

Last updated: September 18, 2026

Parkle Premium and Plus are optional, auto-renewing monthly subscriptions. This policy explains how refunds work, and it depends on where you subscribed.

Subscribed through the iOS or Android app

Your purchase was billed by Apple or Google, and their refund policies apply — Parkle cannot issue these refunds directly. Request one through:

iOS: reportaproblem.apple.com
Android: Google Play → Menu → Order history → find the order → Report a problem

Subscribed through parkle.app (web)

Your purchase was billed through Stripe, and Parkle handles these refunds directly:

First-time subscribers: if you're within 7 days of your very first charge for a given tier (Premium or Plus) and aren't satisfied, email us for a full refund of that charge.
Renewal charges: subsequent monthly renewals are not refundable, but you can cancel anytime to stop future charges — cancellation takes effect at the end of the current billing period, and you keep access until then.
Billing errors: if you were charged in error (e.g., charged after canceling, or charged twice), we'll refund it in full — email us and we'll sort it out.

To request a refund or cancel, email support@parkle.app from the email on your account.

Questions

See our Terms of Service for the full subscription terms, or email support@parkle.app.